Why businesses need to connect their bank account to Pagato

Why businesses need to connect their bank account to Pagato

At Pagato, our goal is to make hiring temporary staff as simple and fast as possible. An important step in this process is connecting your business’s bank account. It plays a crucial role in ensuring the platform operates smoothly for both businesses and workers. In addition to handling payments, we use your bank account connection to verify your identity, adding an extra layer of security to our platform. Here's why connecting your bank account to Pagato is essential:

1. Centralize payments

By connecting your bank account, you ensure that all payments for worker services are handled automatically and securely. Once a shift is completed and confirmed, Pagato facilitates the direct payment from your business account to the worker’s account. This eliminates the need for manual payments or separate payroll processes, allowing your business to focus on operations while Pagato manages the financial transactions.

How it helps you: You save time and effort by automating payments, and workers are promptly compensated, boosting their satisfaction and reliability on the platform.

2. Pay workers instantly

Pagato’s platform is designed with both businesses and workers in mind. For workers, timely payment is critical, and for businesses, the ability to trust that workers are properly paid leads to happier, more reliable staff. Connecting your bank account ensures that workers receive their earnings without delay, maintaining a high level of trust between businesses and on-demand staff.

How it helps you: Reliable and timely payments result in better worker retention, reducing the stress of staffing uncertainty for future shifts.

3. Better financial tracking

All transactions through Pagato, including payments to workers and any applicable platform fees, are clearly tracked. Once your bank account is connected, all payments are automatically logged in your business dashboard, giving you real-time visibility into expenses related to temporary staffing.

How it helps you: You can easily manage and track staffing costs, simplifying accounting processes and financial planning for your business.

4. Identity verification and KYB

In addition to streamlining payments, connecting your bank account allows us to verify your identity as a legitimate business. This extra step helps protect both workers and other businesses on the platform by ensuring that all accounts are authentic and trustworthy. Verifying identity through your bank account ensures that your business is vetted and recognized as a reliable employer on Pagato.

How it helps you: Increases trust and credibility on the platform, making it easier for you to attract high-quality workers and protecting your business from fraudulent activity.

5. Minimal administrative work

Pagato’s platform offers flexibility in hiring, whether it’s filling last-minute shifts or staffing for a big event. However, without a connected bank account, you would need to manually manage payments, which adds extra steps and administrative overhead. Connecting your bank account automates payments, allowing you to post jobs, select workers, and manage shifts without having to worry about processing payroll afterward.

How it helps you: Reduces the administrative burden of managing payroll for temporary workers, allowing your team to focus on core business tasks.

How to connect your bank account

The process of connecting your business’s bank account to Pagato is simple and secure. Here’s a quick guide:

1. Log in to your business account on Pagato.

2. Navigate to the "Payments" section under your account settings.

3. Select "Connect Bank Account" and follow the steps with our sign-in payment partner ZūmRails.

4. Follow the secure verification steps to complete the connection.

Once your account is connected, all payments to workers and any associated fees will be automatically processed based on completed shifts. It’s a one-time setup that will save you time and effort in managing temporary staff payments and verifying your business.

Security and Privacy

We understand that security is a top concern when handling financial data. That’s why Pagato uses a Canadian payment partner that ensures bank-level encryption and secure processing systems to ensure your financial information is protected at all times. In addition, by using your bank account to verify your business’s identity, we help protect the integrity of our platform. Only authorized transactions related to staffing shifts will be processed, and your account information is stored securely.

Note that Pagato does not have access nor store any of your data. You can learn more about our payment partner at https://zumrails.com/.

Troubleshooting

Incorrect ID information

If your business name or address doesn’t match the information on your bank account, the verification won’t go through.

What to do: Double-check that your incorporation name and address are exactly the same as what is listed with your bank. Even small differences, like a missing letter or a different format, can cause issues.

Wrong credentials

Entering the wrong password or username to your bank account can prevent you from logging in and completing your verification.

What to do: Make sure you are using the correct credentials. If you’ve forgotten your password, use the ‘Forgot Password’ option to reset it.

Incorrect security question answer

If you answer a security question incorrectly, your account may be temporarily locked or you may not be able to proceed.

What to do: Try to remember the answer you set when you created your account. If you continue to have trouble, contact your bank's support for help.

Server issues

If too many requests are made in a short period of time, it can cause temporary errors. This often happens when you submit multiple applications quickly or refresh the page repeatedly.

What to do: To avoid these issues, please do not submit multiple requests in a short time. If you encounter a delay or error, wait a few minutes and try again later. This helps ensure your application is processed correctly and without further issues.

Please note that Pagato cannot assist with issues related to your credentials, passwords, security codes, or any other confidential information. This information is private and only your bank can help you resolve these issues.

Conclusion

Connecting your bank account to Pagato is not only crucial for ensuring efficient and secure payments, but also for verifying your business’s identity, contributing to a safer and more trustworthy platform. With automated payments, real-time tracking, and secure identity verification, you can focus on running your business while we take care of the rest.

If you have any questions about connecting your bank account or need assistance with the process, our support team is always here to help.