Common FAQs for Business Owners

How does Pagato match businesses and on-demand workers?

Pagato uses advanced matching algorithms that consider factors such as job requirements, location, skills, and availability to connect businesses with the most suitable on-demand workers for their specific needs.

What is the vetting process for on-demand workers using Pagato?

We conduct a thorough vetting process for all on-demand workers, which may include background checks, skill assessments, and reference checks to ensure their qualifications and reliability.

What is the fee structure for using the platform?

Pagato's fee structure is dynamic and depends on factors such as demand and the location of the job. However, for businesses requiring a high volume of shifts or enterprise-level services, we offer subscription plans. You can learn more about our subscription plans by contacting us. The specific details of our varied pricing options can be found in the pricing section on the platform. This flexible approach ensures that you can choose the best option that fits your business needs.

What are the steps for processing payments to temporary workers?

Payments are processed through the Pagato platform, with secure and efficient transactions. Workers can set up their preferred payment methods to receive timely payouts for their services.

In the event of an issue or dispute, what protocols does Pagato have in place?

Pagato offers a support system to help businesses and workers resolve issues or disputes. Our customer support team is available to mediate and find fair resolutions. If you need assistance with concerns or questions, please contact our customer support team here.

Is it possible for businesses to access and review the ratings and feedback of on-demand workers?

Yes, businesses can access the ratings and feedback provided by other employers to make informed decisions when selecting on-demand workers.

Can I hire a temporary worker from Pagato for a full-time position?

Absolutely! Businesses can potentially hire temporary workers from Pagato for full-time positions based on their performance and mutual agreement. We don't have any 'conversion-fees' for accepting temporary workers as a full time member of your team.

Can I select a specific employee for my posted shift?

Yes, you have the flexibility to choose how you want to select an employee for your posted shift. You can either manually select a specific employee from the pool of applicants who have expressed interest in the job. Alternatively, if you prefer a quicker and more automated approach, you can turn on the auto-approval feature. With auto approval enabled, the first person who applies and meets your job requirements will be assigned to the job. This gives you the option to make selections based on your preferences or streamline the process with auto-approval, depending on your needs.

What kind of job postings can be accommodated through Pagato?

Pagato accommodates various job postings across different industries, such as retail, hospitality, manufacturing, distribution, events, and more. You can find on-demand workers for positions including servers, cashiers, warehouse staff, clerks, and more.

How is Pagato different from traditional staffing agencies?

Pagato offers a more efficient and cost-effective solution compared to traditional staffing agencies. It provides a convenient platform for businesses to find on-demand workers without the need for extensive contracts or long-term commitments. It is also a great way to have more visibility over who is coming to work with you.

Can businesses engage in direct communication with temporary staff prior to the shift?

Yes, businesses can communicate with the selected worker once the shift is confirmed through the platform before the shift to discuss job details, expectations, and any specific requirements.

What is the cancellation policy if a shift needs to be canceled at the last minute?

Pagato has a cancellation policy in place to handle last-minute shift cancellations in order to protect our workers’ time. The specific details of the policy can be found in our terms of service.

Terms and conditions for businesses.