Common FAQs for Workers

Are there opportunities for me to receive feedback from previous employers on my performance? 

Yes, Pagato allows employers to provide feedback and ratings for temporary workers, which can help build a positive reputation on the platform. If you feel that you have been rated unfairly, please contact us to submit an appeal.

How does Pagato handle payments and ensure timely payouts for temporary workers?

Pagato prioritizes efficient and reliable payment processing. For our top workers, we offer an instant payout feature as a reward for their consistent performance and reliability. For other temporary workers, payout times are standard and may take between 3 to 5 business days. This system is designed to ensure that all workers receive their earnings in a timely manner, reflecting our commitment to a trustworthy and seamless transaction process.

What should I do if there's a last-minute change, cancellation or issue with a job I've accepted through Pagato?

In case of last-minute changes or issues, temporary workers can contact the support team at Pagato for assistance in resolving the situation. If you must cancel your shift within the 24 hours preceding your shift, please consult our terms and conditions.

How can I create a standout profile on Pagato to attract potential employers?

Creating a standout profile on Pagato involves several key steps. Firstly, ensure you complete all the account creation questions in detail to provide a comprehensive view of your experience and skills. Uploading your up-to-date resume and any relevant certifications is crucial, as it allows potential employers to verify your qualifications easily.

Additionally, your performance on the job will significantly influence your profile's appeal; strive to maintain a record of being on time, not canceling at the last minute, and consistently working well. This will help you accumulate positive reviews and feedback, which are prominently displayed to employers. A profile enriched with this information and positive history becomes a magnet for new opportunities on Pagato.

Can I specify my preferred work hours and locations when browsing for jobs on Pagato? 

Yes, Pagato allows you to specify your availability and preferred work locations to help you find jobs that align with your schedule and location.

How does the review and rating system work on Pagato for temporary workers?         

The review and rating system on Pagato for temporary workers is designed to provide a comprehensive assessment of their performance. Employers are encouraged to rate workers on several key aspects, including the match to job requirements, likeliness to hire again, communication skills, and punctuality. In addition to the employer's ratings, Pagato's automated system contributes to the overall rating by tracking indicators of reliability such as tardiness and cancellation frequencies. 

This dual-input system ensures that ratings are balanced, reflecting both qualitative feedback from employers and quantitative data from the worker's job history. This multifaceted approach fosters a transparent and accountable work environment, helping workers understand where they excel and where they may need improvement.

How does Pagato ensure the safety and security of temporary workers while on the job? 

Pagato ensures proper vetting of all businesses who are apart of the Pagato ecosystem. We take safety extremely seriously and provides guidelines to business owners to support and ensure the well-being of temporary workers during their assignments.

Is there a support system in place to address concerns or disputes between temporary workers and employers?

Yes, Pagato offers a support system to help resolve any concerns or disputes between temporary workers and employers, with the support team available for mediation. If you need help mediating a concern with a business you have worked with, please contact us here.

How do I handle taxes as a temporary worker?

Pagato provides resources and guidance to assist temporary workers in managing their taxes and financial matters associated with temporary work. You can find these resources here.